RESPONSIBILITIES:
E-Billing & Billing Operations:
Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG)
Manage the end-to-end E-Billing process, ensuring accuracy, compliance, and timely submission of invoices
Submit invoices through Aderant Expert, BillBlast, and other approved E-Billing platforms
Handle E-Billing appeals and resolve invoice rejections, reductions, and billing discrepancies in a timely manner
Monitor invoice status and ensure compliance with client billing requirements and guidelines
Maintain accurate billing records, client information, matter data, and billing profiles
Generate billing reports, analytics, and supporting documentation for partners and management
Assist with the implementation, maintenance, and optimization of billing systems and E-Billing platforms
Administrative & Operational Support:
Collaborate with attorneys, legal staff, clients, and accounting personnel to ensure accurate and timely billing
Respond to billing inquiries and provide exceptional customer service to internal and external stakeholders
Maintain organized billing files, records, and supporting documentation in accordance with firm procedures
Support month-end, year-end, and special billing projects while meeting critical deadlines
Utilize billing software, E-Billing portals, Microsoft Office applications, and reporting tools to manage workflow efficiently
Identify process improvements and recommend operational efficiencies when appropriate
Provide backup and overflow support to the billing and accounting team as needed
Additional Support:
Maintain confidentiality of sensitive client, financial, personnel, and firm information
Collaborate effectively with attorneys, staff, vendors, and clients in a professional manner
Prioritize and manage multiple assignments and competing deadlines in a fast-paced environment
Deliver excellent administrative and customer service support across the firm
Perform additional duties and special projects as assigned to support business needs
QUALIFICATIONS:
High School Diploma or equivalent required
Minimum of 5–10 years of billing experience in a law firm or legal environment
Strong knowledge of E-Billing processes, billing compliance requirements, and client billing guidelines
Proficiency with Aderant Expert or similar legal billing software
Experience with BillBlast or comparable E-Billing platforms
Experience handling E-Billing appeals, invoice disputes, and billing discrepancies
Advanced proficiency in Microsoft Office Suite including Word, Excel, and Outlook
Strong analytical, organizational, and time management skills
Excellent verbal, written, and interpersonal communication skills
Ability to work independently while maintaining accuracy and attention to detail
Professional demeanor with strong discretion and confidentiality standards
Reliable attendance, punctuality, and flexibility to work overtime as needed
WORK ENVIRONMENT:
Fully onsite role in Cerritos, Pasadena, or Irvine, CA with regular, reliable attendance required
Fast-paced legal billing and accounting environment
Collaborative, team-oriented culture with cross-functional interaction
Ability to sit for extended periods while performing computer-based tasks
Frequent use of standard office equipment including computers, scanners, copiers, printers, and phone systems
Frequent walking, standing, and bending as required
Ability to lift and carry office materials up to 25 pounds as needed
Ability to work a standard 40-hour workweek with overtime as needed
BENEFITS:
Competitive salary and comprehensive benefits package
Medical, Dental, and Vision Insurance
Retirement savings plan options
Paid Time Off (PTO)
Professional development and growth opportunities
Additional firm-sponsored benefits
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