Call Center Representative Job at Confidential, Smyrna, TN

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  • Confidential
  • Smyrna, TN

Job Description

Love Helping People? Get on the Wait List for Our Next Opportunities! Location: Rutherford County (On-site opportunities)

Job Type: Full-Time (Upcoming)

Experience: Two years' minimum to experienced pros welcome!  

We know that great customer service isn't just about answering phones—it’s about connecting with people. We are actively building a community of talented, empathetic communicators in Rutherford County so that when positions open up, you are the first one through the door.

Join our talent pipeline! We review profiles early and fast-track top candidates as soon as positions go live.

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

  • Provide info on products, warranty, stock status, delivery dates, backorders to all clients
  • Complete the order entry process via phone, fax, email and EDI
  • Communicate with other departments to ensure timely shipment/delivery of products; communicate delays to customers
  • Process backorders
  • Position is 100% onsite in middle Tennessee

The essential functions of this role include:
  • working in a smoke free environment
Skills
  • MS Office
  • Call Center Support
  • Managing inbound calls
  • Handling chats and emails
  • Order Management
  • CRM
  • Basic Software Skills
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Full time, Temporary work, Work experience placement, Shift work

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