Dual Hotel Manager Job at Concord Hospitality, Lansing, MI

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  • Concord Hospitality
  • Lansing, MI

Job Description

Description

Concord Hospitality is seeking a dynamic Dual Hotel Manager to lead a high-performing hotel team and ensure exceptional guest experiences, operational excellence, and financial success. This role serves as the liaison between the hotel brand, owners, and Concord, while representing the hotel in the community and driving results across all departments.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Hire, mentor, and lead a winning hotel management and associate team
  • Support the sales and marketing team to maintain competitiveness in the market
  • Drive Guest Satisfaction Scores (GSS) and ensure consistent service excellence
  • Oversee hotel operations to achieve financial targets and operational goals
  • Maintain compliance with brand standards, budgets, and operational deadlines
  • Act as the hotel’s “face” in the community, networking with city officials and stakeholders
  • Facilitate brand training, meetings, and other operational initiatives

    Qualifications:

  • Prior General Manager experience required, Hyatt and Marriott experience strongly preferred
  • Proven experience leading hotel teams to outstanding results
  • Strong sales, networking, and relationship-building skills
  • Track record of driving guest satisfaction and operational performance
  • Hands-on leadership style with a focus on financial results
  • Comprehensive knowledge of hotel operations and best practices

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    Salary Range: $79k - $99k

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries (“Marriott”). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Job Tags

Full time, Temporary work

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