Job Description

SAAFE is on the lookout for a dynamic and dedicated Medical Receptionist. This vital role will attend to patients by phone and in person. Empathy and efficiency are required to facilitate the smooth running of our mental healthcare environment and quality of patient care.

This Medical Receptionist must have excellent customer service skills. They must also posses the ability to function well in a high paced environment. A high school diploma or GED plus one to three years work experience in the field is required.

Administrative Duties:

• Greet and check-in patients
• Ensure patient information is accurate including billing information
• Maintain and manage patient records
• Insurance verification
• Answer phones
• Collect co-pays and payments
• Move patients through appointments as scheduled
• Know and understand medical office procedures and policy
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality

• H igh school diploma
• K nowledge of medical terminology, procedures and diagnosis
• K nowledge of computer and relevant software applications
• K nowledge of general administrative and clerical procedures
• W orking knowledge of healthcare insurance preferred

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