Job Title: Salesforce Admin/Architect
REMOTE
Must Have Financial Service Cloud exp.
Role Overview
We are seeking two highly skilled Salesforce Architects with deep, hands-on experience in Service Cloud Voice, Agentforce Voice, and contact center integrations (e.g., Five9 or similar platforms). The ideal candidates will have strong expertise across the Salesforce platform, including Experience Cloud, custom development, and system integrations.
Key Responsibilities
Required Qualifications
- 8 10+ years of Salesforce experience with strong architectural expertise
- Hands-on experience with:
- Strong development experience with:
- Experience with Experience Cloud (Communities/Portals)
- Proven experience implementing chat/messaging solutions within Salesforce
- Strong understanding of Salesforce data model, security, and governance
Preferred Qualifications
Salesforce certifications such as:
Additional Requirements
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