Job Description

The Studio Manager is responsible for overseeing the studio to ensure it is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers.  He/she must be team-oriented and have a drive and passion for sales and service.

REQUIREMENTS: ​

• 2+ years of retail/service sales or fitness sales experience
• Experience supervising people successfully
• Proven experience in generating and following up on leads
• Confident in generating personal sales and training Wellness Advisors in sales
• Ability to manage and drive all revenue streams: memberships, retail, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Strong customer service skills
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Ability to stay calm at all times and act respectfully and professionally
• Proficient with PC/Mac computers and Studio or gym software

DUTIES:

• Lead Generation, Membership Sales and Retention
• Manage and grow all revenue streams including Memberships, Retail and Teacher Training
• Manage studio budget, spending, and reporting
• Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty
• Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
• Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis
• Recruit, hire, train, supervise, coach, mentor all studio staff
• Recruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)
• Manage maintenance issues, inventory and cleaning
• Participate in studio, regional and company-wide meetings and trainings as needed
• Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
• Social media management

COMPENSATION & BENEFITS:

• This position offers a competitive base salary based on experience & performance
• Commission paid on sales
• Opportunity to bonus, based on performance

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