Our client, a B2B SaaS company based in Austin, is hiring a UX Researcher to join their product design team. This role is embedded within cross-functional squads and works directly with product managers, designers, and engineers to surface user insights that drive roadmap decisions. The team ships frequently and relies on research to validate assumptions early rather than after launch.
The UX Researcher will own the full research lifecycle — from scoping studies and recruiting participants to synthesizing findings and presenting recommendations to stakeholders. The work spans both generative and evaluative methods, with an emphasis on understanding how mid-market businesses use complex workflow tools. You will be expected to prioritize research requests, build shared understanding of the user, and maintain a repository of insights accessible to the broader organization.
This is a hybrid role with an expectation of three days per week in the Austin office. The team is established and the research function has organizational buy-in, so this is not a role that requires building the case for research from scratch.
Job Type: Full-Time | Work Type: Hybrid | Industry: Design | Experience: Mid-Senior
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