Windows Server Administrator Job at NTT DATA, Inc., Indiana

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  • NTT DATA, Inc.
  • Indiana

Job Description

G5 – Windows Server Administrator (Intermediate L1 / Junior L2)

Role Summary

G5 admins provide advanced first‑level troubleshooting and handle moderately complex issues across Windows servers, AD, and core infrastructure services.

Key Responsibilities

  • Troubleshoot OS-level issues:
    • Service dependencies failures
    • OS performance degradation
    • Log analysis using Event Viewer
  • Perform user/group management in Active Directory.
  • Manage access permissions using NTFS and share permissions.
  • Troubleshoot DNS/DHCP issues at L1 depth.
  • Support patching cycles (pre-checks, post-validation, failure reporting).
  • Coordinate with backup teams for restore requests (files/folders).
  • Troubleshoot RDP issues, login failures, profile corruption.
  • Perform basic PowerShell commands for routine checks (non-destructive).
  • Mentor and guide G4 resources in ticket handling and troubleshooting quality.

Skills Required

  • 1–3 years Windows Admin/NOC experience.
  • Good understanding of AD, GPO basics, Windows services, and networking basics.
  • Familiarity with virtualization (VMware/Hyper-V) basics.

Job Tags

Night shift

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