Job Description

We are seeking a dependable and customer-focused Customer Service Representative / Dispatcher to handle inbound calls, schedule appointments, and coordinate service dispatching. The ideal candidate will have communication skills, be highly organized, and comfortable managing multiple tasks in a fast-paced environment.

salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Responsibilities

• Provide excellent customer service via phone and email
• Handle approximately 10 customer calls per day
• Schedule appointments and coordinate service calls
• Dispatch technicians and update schedules as needed
• Enter and maintain customer information accurately
• Assist with general office and administrative support tasks

Qualifications

• Customer service or dispatching experience preferred
• Strong communication and organizational skills
• Comfortable handling phone calls and scheduling responsibilities
• Basic computer skills, including Microsoft Office
• Ability to multitask and work in a fast-paced environment

Skills

• Call Center Support
• Basic Computer Skills
• Typing Skills
• Call Center

Qualifications

• Years of experience: 0 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Shift work

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