Kiehl's Skin Pro | Toronto Eaton Centre Job at Loreal, Ontario, CA

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  • Loreal
  • Ontario, CA

Job Description

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

We have an exciting opportunity to join the Kiehl’s family as a Kiehl's Skin Pro. This position is responsible for providing superior customer service and develop customer relationships that will result in repeat business. 

Why Kiehl’s: 

  • Monthly sales bonus potential on top of hourly base wage
  • Generous quarterly gratis allocation 
  • Clear career growth opportunities

As a Kiehl’s Skin Pro you will:

  • Deliver Best- in-class experience to customers  
  • Identify clients’ needs and goals and assist them in finding and selecting appropriate products. 
  • Be able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques.
  • Maintain client relations through follow-up calls and emails.
  • Inform the clients regarding product prices and if there are any special offers available.
  • Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling and cross-selling. 
  • Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
  • Regularly attend all scheduled shifts 

What do you need to succeed:

  • Retail and/or cosmetic experience preferred
  • Customer service experience  
  • Great communication skills
  • Analytical skills
  • Basic computer skills  
  • Must be willing to work flexible hours including nights and weekends
  • Must be 18 years or older
  • Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
  • English mandatory, second language an asset

Job Tags

Hourly pay, Part time, All shifts, Flexible hours, Night shift

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