Job Description

Regulatory & Business Analyst – CIS Modernization Project



Location: Hybrid (Tues–Thurs onsite in Denver, CO)

Duration: Long-term contract (multi-year project potential)

Schedule: 40 hours/week (core hours ~9:00 AM – 4:00 PM)





This position supports a large, multi-year Customer Information System (CIS) Modernization Project. The initiative is focused on transforming billing and customer-facing systems across multiple operating companies.



The Regulatory & Business Analyst will play a key role in supporting regulatory inquiries, contributing to process design, and ensuring alignment with tariff, legal, and compliance requirements as systems evolve.



Key Responsibilities

• Participate in daily standups, work sessions, and design workshops
• Support discovery efforts and respond to regulatory and operational inquiries
• Research and analyze regulatory, tariff, and legal impacts on new processes
• Assist in process design and documentation during implementation phases
• Collaborate with cross-functional teams and external partners
• Contribute to project deliverables in a fast-paced transformation environment

• Collaborative, cross-functional team within the Customer Experience organization
• Work alongside internal stakeholders and major system integrators, including IBM, Accenture, and SAP
• Fast-moving, highly visible enterprise transformation project
• Strong emphasis on adaptability, communication, and teamwork

• Experience in regulatory, compliance, legal, or tariff-related work
• Strong research, analytical, and problem-solving skills
• Experience supporting large-scale transformation or system implementation projects
• Ability to manage ambiguity and adapt in a fast-paced environment
• Strong stakeholder engagement and communication skills

• Utilities industry experience
• Familiarity with SAP or Salesforce
• Experience with tools such as Confluence and Jira
• Background in large, complex organizations

• Proven experience in regulatory affairs, compliance, or similar fields
• Comfortable working in long-term, evolving project environments
• Demonstrates flexibility, adaptability, and a change management mindset
• Strong collaborator with the ability to build relationships across teams

• No direct people management responsibilities
• Office-based / standard corporate environment
• Opportunity to contribute to one of the largest transformation initiatives
• High visibility role with strong resume-building potential
• Potential for future opportunities based on performance

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #192-Precision San Antonio

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